Lab Stories

Within 24 working hours of reviewing your photos, our Digital Sculptors deliver a personalized 360° 3D design proof by email. After you approve, WJP printing and quality inspection complete in 3–5 working days. International delivery then takes approximately 6–9 business days. Allow 2-3 weeks total for any date-sensitive occasion.

A clear front-facing photo at eye level is all we need to begin. For best accuracy, provide 1–5 photos including a side profile and a full-body shot for full-body figurines. Use natural daylight — no filters or beauty apps. Everyday smartphone photos work perfectly; no professional camera required.

Our Digital Sculptors spend hours hand-refining each portrait — capturing facial geometry, hair texture, and clothing detail — before WJP full-color printing at ±0.1mm precision with a 1.6 million polygon mesh per figurine. Every customer reviews and approves a full 360° design proof before printing begins, with unlimited free revisions included.

Yes — unlimited free revisions for refinements based on your original photos. After receiving your 360° 3D design proof, request as many adjustments as needed: facial features, hair, outfit details, accessories, slight pose adjustments. We never begin printing until you give explicit approval. Restarting from scratch, switching to entirely new photos, or completely redesigning the pose after sculpting has begun may require an additional modeling fee, and our team will review it with you before proceeding.

Our Design Guarantee covers this scenario. If the physical figurine differs significantly from your approved 3D design proof — in color, proportion, or detail — we remake and reship it at no cost. You also have a 7-day protection window after delivery to report transit damage for an immediate free remake.

Solo portraits: 9cm ($219) · 12cm ($279) · 15cm ($329, Most Loved) · 18cm ($429). Wedding & Couples: 12cm ($499) · 15cm ($649, Most Loved) · 18cm ($849). Pet portraits: 8cm ($199) · 10cm ($249, Most Loved) · 12cm ($319). Portrait busts: 8cm ($299) · 10cm ($399, Most Loved) · 12cm ($629). Family sets (12cm / 15cm / 18cm): 1 figure from $279 · 2 figures from $503 · 3 figures from $711 · 15% group discount applies automatically for 3 or more people. Oversized figurines run 20–35cm from $629; Oversized busts run 15–25cm from $1,099.

Yes — we ship to the US, Canada, the UK, Europe, Australia, and most other countries worldwide. Free worldwide tracked shipping is included on all orders of $149 or more, via DHL, FedEx, and UPS. We use a DDP (Delivered Duty Paid) model: import duties of $30–$60 are pre-paid by us before dispatch. The price you see at checkout is your absolute final total — no hidden fees at the border or upon delivery.

Yes. Split your order into 4 interest-free payments with Shop Pay Installments (powered by Affirm). The standard 4-payment plan uses a soft check that does not affect your credit score. Longer monthly plans may also be available at checkout, subject to approval. Available on eligible orders — just select your preferred option at payment.