Simple Process
Three Steps to A Lasting Keepsake
01
Upload Your Photo
Upload 1–5 photos for best results. A clear front-facing photo is all we need to get started. Adding side angles or full-body shots helps us capture every detail with greater accuracy.
✓Front-facing — required
✓Side profile — recommended
✓Full body — for full-figure figurines
✓Selfies & everyday photos all work
02
Approve Your Design
Our 3D artists sculpt your figurine and send you a digital preview within 24 working hours. Review every detail and request any changes — we only print once you're fully satisfied.
03
Receive Your Figurine
Your figurine is delivered to your door within 2–3 weeks after your design approval — packaged in a premium gift box, shipped worldwide with full tracking.
Frequently Asked Questions
Everything You Need to Know
From photos to delivery — your questions answered.
Within 24 working hours of reviewing your photos, our Digital Sculptors deliver a personalized 360° 3D design proof by email. After you approve, WJP printing and quality inspection complete in 3 working days. International delivery then takes approximately 7–12 days. Allow 2-3 weeks total for any date-sensitive occasion.
A clear front-facing photo at eye level is all we need to begin. For best accuracy, provide 1–5 photos including a side profile and a full-body shot for full-body figurines. Use natural daylight — no filters or beauty apps. Everyday smartphone photos work perfectly; no professional camera required.
Our Digital Sculptors spend hours hand-refining each portrait — capturing facial geometry, hair texture, and clothing detail — before WJP full-color printing at ±0.1mm precision with a 1.6 million polygon mesh per figurine. Every customer reviews and approves a full 360° design proof before printing begins, with unlimited free revisions included.
Yes — unlimited revisions, no charge. After receiving your 360° 3D design proof, you can request changes to facial features, hair, outfit details, accessories, or pose. Printing never begins until you give explicit approval. There is no limit on revision rounds.
Our Design Guarantee covers this scenario. If the physical figurine differs significantly from your approved 3D design proof — in color, proportion, or detail — we remake and reship it at no cost. You also have a 7-day protection window after delivery to report transit damage for an immediate free remake.
Solo portraits: 9cm ($219) · 12cm ($279) · 15cm ($329, Most Loved) · 18cm ($429). Wedding & Couples: 12cm ($499) · 15cm ($649, Most Loved) · 18cm ($849). Pet portraits: 8cm ($199) · 10cm ($249, Most Loved) · 12cm ($319). Portrait busts: 8cm ($229) · 10cm ($299, Most Loved) · 12cm ($389). Family sets (12cm / 15cm / 18cm): 1 figure from $279 · 2 figures from $503 · 3 figures from $711 · 15% group discount applies automatically for 3 or more people.
Yes — we ship to over 150 countries. Free worldwide tracked shipping is included on all orders over $149, via DHL, FedEx, and UPS. We use a DDP (Delivered Duty Paid) model: import duties of $30–$60 are pre-paid by us before dispatch. The price you see at checkout is your absolute final total — no hidden fees at the border or upon delivery.
Yes. Split your order into 4 interest-free payments using Shop Pay Installments, or choose flexible plans through Affirm. No hidden fees. Both options are available at checkout.